"Profit Margins guided me in TOTALLY revamping
our returns processing for us (client is a Fortune 100 retail/mailorder
company.) Since we had started out as a small company, our processes
were manual. That worked fine when we were small, but Marge showed us
what our lack of automation was REALLY costing us. Then she helped us
become state-of-the-art by scanning in our returns and eliminating double
handling. Marge and I both like to "do it once and do it right." This
change in our return handling had a very positive effect on our profitability.
But that wasn't all Profit Margins did. Marge also created a team
Process Flow and designed reports that worked for all departments. Again,
she eliminated duplicate work. Result? A happier, more motivated team,
better results for us and our clients, and an even healthier bottom
line. Profit Margins lives up to their name - they helped us increase
---Marta Duffy, Tripar, Roselle, IL
Our operational reviews often have dramatic results. Would an ROI
of 1000% be attractive to you? That’s what several
of our recent clients have netted – ten times their investment.
We have honed our Processor Checklist over the years. We thoroughly review all aspects of direct marketing operations – order entry, fulfillment, customer service, reporting.
Whether you are a processor desiring to improve efficiencies and
increase your bottom line, or a marketing company evaluating processors
with whom to do business, our in-depth knowledge of the operational
side of this business can have a huge payoff for you.
we’re done reviewing, you may find you want to outsource some functions
to us. We do that too. Profit Margins, Inc. gives you the edge by
relieving your team of critical and time-sensitive functions. When you
are experiencing tremendous growth or turnover, Profit Margins brings
immediate relief with our highly experienced team.
Our goal is to create an efficient fulfillment operation taking
advantage of our 30 years of hands-on experience in managing the
operations of direct marketing companies. Here are some of the
processes we employ.
We identify specific
processes that should be improved - or eliminated. We seek to find
those wasteful areas of task duplication and totally streamline the
We also can create a personalized, detailed Operations Manual for
you. We have a detailed template developed over years of experience
that makes it easy for us to ask you the right questions, get your current
materials and turn them into a living operations manual that can guide
your current staff and be used for training new team members.
one-day on-site processor evaluation uncovers opportunities for changes
that can dramatically affect your bottom line. We uncover issues. And
we can help you fix them.
Our goal for your operation: "Do it once and do it right." Are you ready to be